Synology: DSM - Reset Two-factor authentication

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If you can't login to your Synology NAS WebGUI (DSM), because you lost the 2FA authentication key (for exmaple you lost your phone), then you can reset this 2-factor authentication.

Remove 2FA authentication (for example with google authenticator)

  • Connect to your NAS with SSH
  • Run following commands:
sudo -i
cd /usr/syno/etc/preference/
rm google_authenticator


Description

First line: switch to user root Second line: switch directory to authentication settings Third line: remove google authentication configuration.